Reference

Your Account Rights and Our Rules, Straight Up

These terms set out exactly what you agree to when you open an account with 1800gambler — how deposits and withdrawals work via PayPal, Venmo, and Play+, what we expect from you, and what you can expect from us.

Account eligibility rulesPayPal, Venmo & Play+ payment termsState-by-state access conditionsDispute and account closure process
1800gambler Your Account Rights and Our Rules, Straight Up
HOW WE HANDLE POLICY

Account Security, Data and Your Rights

Data Retention

We retain your account records, transaction history, and identity verification documents for the period required by applicable state regulations. You can request a data summary through account support.

Cookie Use

We use session and preference cookies to keep your account logged in and to remember your payment method selection between visits. You can manage cookie settings from your browser at any time.

Account Security

Your account uses two-step verification at login. If you access the platform in Newark or anywhere else via mobile, you'll receive an OTP to the number on file before your session opens.

Requesting Changes

To update your registered payment method, email address, or to request account closure, contact support via live chat or email. Identity re-verification may be required before changes take effect.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Start a live chat session from your account dashboard to ask about a specific term, a payment dispute, or a pending account review. Responses are handled by our account team.
Email Support Send a detailed message to our support address for written confirmation of how a term applies to your account. Email is the right channel for formal dispute submissions.
Account Help Center Browse the in-app help section for common questions on PayPal, Venmo, and Play+ transaction rules, eligibility conditions, and how to request account changes or closure.

Questions About These Terms, Answered

Here are the questions we get most often about how our terms apply to real account situations — from payment rules to account access and what happens if you want to close up.

No. Access to 1800gambler depends on state law. These terms apply only where the platform is legally available in your state. Check your state's current regulations before opening an account.

Funds in your account wallet are reviewed during any suspension. If no policy violation is confirmed, they are returned to your original payment method — PayPal, Venmo, or Play+ — after review.

You can register more than one payment method, but each must be verified and tied to your account identity. Mixing accounts or payment ownership across users violates our terms and may trigger a review.

We send an email notification and post an in-app alert before any update takes effect. The effective date is clearly stated. If you keep using your account after that date, you accept the revised terms.

Submit a dispute through email support with your transaction ID, the payment method used — PayPal, Venmo, or Play+ — and the date of the transaction. Our team responds with a written outcome.

Yes. Contact support via live chat or email and request a data summary. We'll compile your account history and identity records as permitted under applicable state data rules.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.