Reference

How 1800gambler Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make deposits via PayPal, Venmo, or Play+, and use the lobby — and how we protect it.

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1800gambler How 1800gambler Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about how your data is used, want to correct something on your account, or need to submit a formal data-access request, our support team is the right place to start. You can reach us through live chat inside your account, by email at the address listed in your account settings, or by using the contact form on this page. We aim to respond to data-related requests within a reasonable period consistent with applicable state law.

Live Chat Open your account dashboard and select the chat icon. A support agent will pull up your account record and handle your data request directly in the conversation.
Email Support Send your data-access or correction request to the support email shown in your account settings. Include the email address tied to your 1800gambler account so we can locate your record quickly.
Contact Form Use the contact form linked at the bottom of this page. Select 'Privacy Request' from the subject dropdown and describe what you need — deletion, correction, or a full data export.
DATA PROTECTION DETAILS

How We Secure and Manage Your Account Data

We apply industry-standard security practices across every part of the account flow — from the moment you sign up through every deposit and withdrawal you make. Data is encrypted in transit and at rest. Access to your personal record is restricted to staff who need it to perform account, payment, or compliance functions. Cookies help us keep your session active and remember your payment method preferences, but you can manage cookie settings through your browser at any time.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted via SSL. Stored account records, including your PayPal and Venmo identifiers, are held in encrypted form.

Cookie and Session Controls

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method. You can clear or block cookies from your browser settings at any time without losing your account.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable state law after closure. You may request deletion; some records must be retained for legal compliance.

Restricted Internal Access

Only authorized team members — support agents handling your ticket, compliance staff, and payment-processing integrations — can access your personal record. Access logs are maintained and reviewed.

Common Questions About Your Privacy at 1800gambler

The questions below cover the data topics we hear about most — what we collect, how long we keep it, how payment data is handled, and what steps to take if you want your information changed or removed.

We collect your name, email address, date of birth, and state of residence at signup. Identity verification may require a government-issued ID depending on your eligible state.

No. When you use PayPal or Venmo, those networks handle authentication on their end. We receive only a transaction reference and your linked account identifier, not your password or full financial credentials.

Your Play+ card is tokenized by the payment processor. We store a card token for transaction matching, not the full card number. That token cannot be used to initiate new charges outside our platform.

Yes. Submit a data-access request through live chat or our contact form. Select 'Privacy Request' as the subject. We'll compile and send your account record within the timeframe required by applicable law.

Contact support and request account closure with full data deletion. Some records tied to payment transactions may need to be retained for a period to meet state legal requirements, and we'll explain what applies to your account.

No. We do not sell or rent personal data to advertisers or data brokers. Data shared with third parties is limited to identity-verification and payment-processing services that need it to complete their specific function.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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